One heck of a lot.

Tens of thousands of ethnic Albanians have arrived in the U.S. over the last few months. Uprooted by conflict, they came seeking refuge from hardship and deprivation in the New World. On arrival, their basic needs are being addressed. Crucial among these is English language tuition.

The refugees are being provided with English as a second language classes during their stay in Fort Dix, New Jersey. The lessons are an integral component of the resettlement program designed to ease the Kosovars into their new life in America. The whole operation has been likened to a modern day Ellis Island. But unlike immigrants who came before them, who were left to fend for themselves in a land whose language they did not understand, the Kosovars will have the benefit of English language instruction. These classes will help the refugees become part of the mainstream of American life.

Today's refugees are better provided for in other ways.

They are fortunate enough to be taught by a group of experienced ESL teachers whose sensitivity towards cultural diversity means that the Kosovars will not be forced to abandon their own culture for that of another country. Too little is said in the media about the dedication and professionalism of these teachers. Too often their vital role in the resettlement and acculturization of refugees and immigrants is overlooked.

For many newcomers to America, the first point of contact with their new country is the ESL teacher. Their learning curve begins with the ESL teacher, not only in language but in cultural and practical matters, like preparing to find work, and locating a home. There is an awesome duty attached to the teacher's role in that he or she is responsible for signposting the road to peace and prosperity that all immigrants want to travel on. This is where the term "language teaching professional" takes on a whole new meaning, not as a loose catch-all phrase, but as a true description of a worthy and important role within our society. So, hats off to our Refugee Educators and all language teachers involved in immigrant programs.

These American ambassadors could teach our politicians and lawmakers a few valuable lessons about the right way to interact with people of cultural backgrounds different from our own.

Why not go step a further? We should campaign to make it mandatory for any official dealing with foreign affairs to teach ESL for a year or two, either overseas or here in the States.

The predicted result: a lot less confrontation and a lot more understanding in this troubled world of ours.